Our Return & Shipping Policies
We at Chic Javore are committed to our customer satisfaction. We are confident our customers will be very satisfied with our high quality hair products. Please take time to review your order before submitting. If you are not satisfied with the virgin Indian hair you receive you may return it within 2 days of receipt of your order. The hair MUST be returned in its original packaging and original condition. Hair CANNOT be returned once altered or used for any reason.
If you are returning our product, please contact us first via email to: firstname.lastname@example.org and we will quickly email you regarding your return. Please make sure that you ship your return through a carrier that will provide a tracking number and process. Chic Javore is not responsible for lost product returns. We will send or credit back a full refund less a 10% restocking fee and the cost of our original postage.
To keep our prices down and to avoid fraudulent purchases, we will only ship to verified PayPal addresses. A PayPal verified address is one that PayPal has confirmed belongs to the person making the charge and matches all address infomation on file. Please contact PayPal's Customer Service at 1 (888) 221-1161 if you have questions related to confirming your shipping address.
Processing Your Order
Our orders are generally processed in 2-3 business days. Orders transmitted over the weekend may not be processed until the following Monday. If a product is on back order we will notify you immediately.
We use the US Postal Service. Priority Mail is our standard shipping method within the United States and our product are shipped with delivery confirmation. Real-time tracking is not always available through USPS Priority Service online.
Should you desire expedited delivery we can ship using FEDEX overnight or USPS Express (Express is not available in all zip codes). We will still need a 2-3 day processing time before we can ship. FEDEX will not deliver to post office boxes. If we are shipping your product via FEDEX you will receive an email with a tracking number that can be tracked in real time. We will charge the customer the additonal cost for this expedited delivery service.
Once your order is shipped it will take 2-3 business days to arrive.
We do ship Internationally, but the same PayPal address verification is required. Please contact us by email, email@example.com, about shipping to your Country.